Featured Nonprofit FAQ: Updating your mailing address

Question How do we update our organization address on our JustGive account? Answer JustGive's comprehensive database of more than 1.8 million public charities is provided by GuideStar to make it easy for donors to find detailed information about charities that match their interests. JustGive uses the address information listed in GuideStar, making it crucial to …

Featured Nonprofit FAQ: Customizing your donation button

Question Can I customize my donation button for specific programs, amounts or for recurring? Answer Yes, you can add specific text to your donation button link so that program, amount, or recurring options are prefilled when your donor arrives art your page. Here are some examples using the sample donation button link https://npo.justgive.org/nonprofits/donate.jsp?ein=94-3331010. Program designation …

An introduction to JustGive’s Donate Now button: Webinar Highlights

Today, JustGive hosted a webinar to introduce nonprofits to our Donate Now button. With Giving Tuesday less than three weeks away we thought it was important to give nonprofits helpful information about fundraising and get as many nonprofits as possible involved in the movement. Many of the features we offer can be implemented for Giving Tuesday. The …

Featured Nonprofit FAQ: Personalized Donation Receipt

Question Can We Customize Our Donation Receipt? Answer Your donation receipt can be customized with your organization’s logo. If you uploaded a logo when you customized your donation page, that same logo will be used in your donors’ email receipts. To upload your logo and customize your donation page, visit our nonprofit resources: Edit your Donation …

#GivingTuesday Tips for Success

Less than 4 weeks to go until #GivingTuesday. Here’s what you need to know. GivingTuesday, the global day of giving, is November 29th. It offers a huge opportunity to increase awareness for your cause and support for your organization while reaching out to new and current donors. There are many ways to get your staff …

Introducing our new payment report for nonprofits

Great news! With our new payment report you can now get donation details by searching your check number. Easily keep your records and donor list up-to-date by using the payment report to match your checks with corresponding donation details. To access your payment report:   Step-by-step instructions: Login to your charity account In the Quick …

Fundraising Campaigns for Nonprofits

FEATURED NONPROFIT FAQ: Fundraising Campaigns for Nonprofits Question What are the best tips for running a short-term or special fundraising campaign for our nonprofit through JustGive? Answer JustGive offers a couple of different ways for your nonprofit to raise funds for a short-term or special fundraising campaign. CREATE A SPECIAL FUNDRAISER PAGE Late last year, …

The 411 on UTC: Understanding donation timestamps

FEATURED NONPROFIT FAQ: Understanding UTC When your donors make a donation through JustGive, the date and time of their transaction is recorded in the UTC/GMT time zone (Coordinated Universal Time). This is the primary time standard by which the world regulates clocks and time, and is the usual time zone internet companies use when storing …

Customizing Your Donation Page: 5 Ways

FEATURED NONPROFIT FAQ: Customizing Your Donation Page You want your organization’s Donation Page to be as compelling and effective as possible, making it easy to give. It needs to work seamlessly with your existing site and include your branding to create a familiar, comfortable experience for donors.  And it will generate donations most successfully when …

What’s Included in JustGive’s Donation Report for Nonprofits?

Featured Nonprofit FAQ: What’s included in the Donation Report for nonprofits? When your organization collects donations through JustGive, we provide detailed reporting for each donation you receive. You can view reports online, and download them as a PDF, CSV or Excel or XML file to use in your own database. Question What information is included …